Admissions & referrals

You do not need to know the diagnosis before you ask for help.

CCC can help veterans, female veterans affected by MST, first responders, high-responsibility professionals, families, clinicians, employers, case managers, and referral sources understand the most appropriate next step.

Referral pathways

Find the right route into care.

Veteran referralVA referrals are sent directly to CCC through HSRM, with Community Care coordination and a Mental Health handoff. The issuing team varies by VA facility. Emergency-care pathways, clinician referrals, and self/family inquiries are also available where appropriate.Pink Berets MSTExclusively for female Veterans, with female staff. A highly private, secure setting for specialized MST treatment, delivered with dignity, compassion, and individualized care. Admission can proceed when a bed is available and clinical admission criteria are met. COMPACT Act crisis care and MISSION Act Community Care pathways apply where eligible, with VA authorization when required.First responders & professionalsFor doctors, surgeons, railway drivers and conductors, teachers, pilots, first responders, and others living with frequent stress and heavy responsibility. Access through self-referral, employer or healthcare referral, workers’ compensation, or private funding, where applicable.Clinical referralPrimary Care Providers, Psychiatric Nurse Practitioners, counselors, and therapists: when a Veteran in crisis needs urgent treatment, a simple initial call is sufficient to start. Call 1-877-PINKVET and ask for Admissions. We will coordinate the clinical review and next steps.

What happens next

We begin by understanding the person, the risk, and the level of care required.

01Initial conversationBasic needs, urgency, referral source, funding pathway, and immediate safety concerns.

02Clinical assessmentPresenting symptoms, history, risk, substance use, psychiatric and medical needs, and appropriate level of care.

03Authorization / fundingCCC coordinates with the relevant payer, referral source, employer, insurer, VA pathway, or private-pay arrangement.

04Admission planningTravel, timing, records, medications, arrival, and coordination into residential care.

TRAVEL & ADMISSION

How do I get there when I am far away?

When a veteran must travel for residential care, CCC helps coordinate the journey, from departure and arrival to the return home.

Before you travel

Call 1-877-PINKVET before booking. Admissions will confirm your campus, arrival date, the safest way to travel, and any support needed along the journey. We can coordinate records, medications, and care with your referring team where applicable.

Our locations

Arley Campus
200 County Road 3941
Arley, AL 35541

Crane Hill Campus
5144 County Road 310
Crane Hill, AL 35053

Use only the address Admissions confirms for your admission. We will provide directions and an arrival contact.

Flights, driving & pickup

Admissions will discuss a suitable flight or driving itinerary and confirm where and when to meet. When pickup or accompanied travel is required, we will arrange the details before departure. Please wait for Admissions to confirm travel and pickup arrangements before departure.

What to bring

Admissions will provide a current packing list. Tell us about medications, medical equipment, mobility needs, and any records or identification you have been asked to bring. We will explain how medications should travel with you.

Arrival & admission

A team member will direct you to the correct campus and help you through arrival. The clinical team will review your immediate needs, medications, safety, and treatment plan with you.

Travel costs & VA coordination

We will explain the arrangements and any approvals or funding requirements for your referral before travel. VA reimbursement or special transportation depends on individual eligibility and authorization. We will not ask you to rely on unconfirmed reimbursement.

Going home

Return travel is part of discharge planning. CCC purchases return tickets and arranges accompanied travel where and when required. We coordinate timing, continuity of care, and the practical steps for a safe return to family, your referring team, and community.

Ready to talk?

A confidential conversation is enough to start.

Our admissions team can help determine what information is needed next.

Call 1-877-PINKVET

Related Veteran care pathways

COMPACT Act → MISSION Act → MST →